Jojo Modern Pets started with the idea that people want beautifully designed pet products that match their home.
JoJo Modern Pets has great offerings for small boutiques and regional pet chains. We provide the basics with a unique twist and something people can’t find other places. We can pre-ticket some items with your brand or help you source products you know your customers will love.
JMP is stocked with domestic inventory at our warehouse in Illinois. We work with customers to do it “their way.” Case packs, moqs and pricing that makes sense for independent stores. At JoJo Modern Pets we pride ourselves on making our customers more money.
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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
All 2 items work great. Clippers cut through my Ratcha's nails just fine, no splitting or file needed. The comb is her favorite, as it gives the best scratches
This set works great on my 10 lb French Angora Rabbit. The clippers are much better than the small scissor type I brought marketed just for bunnies. Sturdy and easy to grasp, they are large enough to trim almost any small animal. My dogs are quite small, about the size of my rabbit, but I imagine it would work on most dogs too. I like the back plate that keeps the nail from slipping in too far.
We have an akita/chow and she has begun to blow coat (that time of year). I have been looking for this type of comb - what we called a greyhound comb when I used to show akitas - since it is great for heavy double coated breeds. It has to be used gently and work through the coat in steps but it is the best for getting old undercoat out. Very nice product at a nice price. I will be looking at their other products in the future.
I tried the brush out immediately on my cat and she loves it. I think its like a massager to her. It helps get her fur so it limit hairball issue. I haven't tried the clippers and really most likely wont because I feel, even though my cat is indoor, that she is entitled to keep her one nature defense and I don't know that she would let me anyway.
Absolutely love this brush. Very comfortable bristles with super easy cleaning. The nail clippers are meant for small to medium small maybe medium dogs.
I've only used the brush once so far but am pleased with the results. It is a good size for my toy poodle and did a really nice job fluffing the hair on his head. He was just groomed so he doesn't have any tangles but that kinky curly hair has to be kept under control I really didn't need the comb or nail clippers but the price was so reasonable for all 2 items.
A must have for hairy pets. Very efficient. Take tons of hair off pets without hurting them and they actually like the feel of being brushed of.
Love how easy it is to remove hair from it! My kitten absolutely loves it. Simple and easy to use