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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I have been using a yoga ball as a desk chair for myself for years. But I hated that it rolled away every time I got up. I love that this ball is weighted and eliminates that problem! I got one for me and one for my kids to use for homeschooling. This size S (45cm) is perfect for my 48" 6-year-old. Can't wait for mine to get here!
I bought these for my classroom for flexible seating. The sand inside does keep these in place, which is awesome. The color is beautiful. Once this pandemic goes away for good, I’m definitely purchasing more for my kiddos to enjoy!
I use this as my desk chair. It helps me sit up straight an use my core more. I blew mine up bigger than the ribbon they included -the ribbon is a great feature though!!
Best medicine ball I have ever used as a chair. I use it in my office and sit on it for 10 hours a day. It has been a game changer for me!
Just what we needed. My son can not sit still and has a special seat cushion at school. Now that we are doing school at home, we needed something and this ball is great! We got the small and it is perfect size (7 yo). The stuff inside the ball makes it heavy and sturdy too.
I bought this for my son for use while doing remote learning at home. He found it fun but also helped him to focus.
Great for e-learning at home. Kid sometimes falls/rolls off ball but he finds it hilarious and gets back up. Can be distracting though. Kid has trouble sitting properly in chairs do that's why we chose this.
I teach first grade and ordered the small based on the size rating. If I ordered them again, I would order the medium ones. The smalls are a little small for my first graders. However, I loved that they already came with sand in them and were easy to air up.
Follow the directions. It works perfect. When the kiddo isn't using it - it holds my hefty hiney.
My daughter LOVES this. We have modified and she uses it for her feet because if she sits on it at our standard desk, it is way too short. Still helps get her wiggles out and she uses it when we she does school work not at her desk.
Kids use these at school and love them!