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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I have tried many different sponges and these are the Absolute Best hands down!!!! They are Super Soft when wet, They do not absorb all of my foundation as I work with it to blend and I’ve used, washed, and disinfected with alcohol many times and it has not started to fall apart like other sponges have!!!! The brush is very soft and dense... This set is of Very Very Good Quality!!!
I’m so glad I bought these. I find myself buying random sponges all the time that don’t match and their constituencies are weird. These sponges are the perfect texture and the brush head is super soft!! They came packaged securely and they don’t have a weird smell like some do. I will definitely be buying these again.
Love these sponges more than the beauty blender and they are a fraction of a cost. Truly the best sponges out there! I'm a fan of their brand and all of their products. I was not disappointed once. All the sponges I've tried from there are great quality. Truly a brand that should be way more popular and known.
I just got my sponges and brushes. Omg the sponges are super soft. Only flaw is that my powder sponge has a defect but who cares!!!!! It’s still a super nice sponge. If you are reading this review you already know you want them so get them! You won’t be disappointed!
These are perfect. The sponges are soft and the brush contour makes it super easy to use. Plus, as an added bonus, the brush comes with its own case. Perfect for every lady and an ideal gift.
It’s a very good price for what you're getting but a lot smaller than I thought.
These sponges are super soft! I love how they feel and they are great when you add water. I absolutely love them!