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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I was going to purchase a battery-operated face brush/scrubber but decided I can move a brush around my face just fine. I love the softness of the bristles and the concave design. The silicone bristles are stiff but not too stiff. I applied facial cleanser to my face first vs. on the brush. I didn't need nearly as much as I did when I washed my face with my hands. The brushes lathered up my product quite well. The base of the handle is just the right size to stand on its own to dry. It provides a very gentle cleansing.
I wash my face with this every night and I love it. I feel like it’s cleaning my face way more than using my hands. I use the very soft white side first then scrub it with a soft pink side. It’s not rough at all and feels really nice in my face. It wasn’t expensive at all and has great quality. I’m very happy with it!!
This little brush is soooo soft... and the silicone pad took all that dead gunk off that washing alone just doesn't get... with no sore spots afterwards!!! My face was left soft, smooth and at 50 yrs young... my skin actually has a baby soft feel and glow!!!! WOW! I'm so glad I went with this lil brush!💞💯💋😉💁🏻♀️
The best facial brush I’ve purchased thus far! Very soft bristles but full enough to really give you a great cleaning. No weird smells and none of the bristles have fallen out and I’ve had it for about a month! Would recommend!
This is a great brush that can be used in order to get that built-up gunk and dirt that can build up across the day, as well as get that last remaining makeup that could be present. I have noticed that after using this, I have had tremendous success with keeping away acne as that is something that I would have constantly. I also can feel that it seems to get my skin cleaner. The only word of warning is that it is difficult and a little time-consuming in order to clean the brush after use adequately. I find myself having to scrub at it in order to get all the soap out of the bristles and that could be because of the bristles being pretty packed. Overall I do really like the product though!
I bought this facial brush for my little brother. He has very sensitive skin. A lot of brushes would irritate his skin. This brush is well made and soft!
This brush is very soft even for the most sensitive skin. It's easy to use as it gently cleans your face, I highly recommend this brush.
Super soft! I like the rubber side more than the brush. My face feels much cleaner using this instead of my hands.