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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Where have you been all my life?!!! This cleansing brush is AMAZING!!! It’s not too rough, it gets the job done just right and the hand grip is the key to making this product so amazing. Stable piece for my daily facials❤️
These are exactly as pictured, beautiful color. I bought these to use for washing my face to minimize touching my face and I cannot wait to use them. The vibrancy of the color alone gets me excited to get up in the morning and wash my face.
Ohh love this thing for scrubbing all over my face! It is just right when it comes to how it feels. Add a little product to the end of these and scrub away and just feel how amazing your skin will feel. It’s soft, squishy, and easy to clean, so basically perfect to me.
It’s a little rough on the face. But it might just be my sensitive face 😅. Won’t stop using it though!
I used to use a face cloth with my cleanser but was experiencing dry patches and oil due to how abrasive that actually was. I purchased this cleansing brush and love it for deep cleaning. This is the perfect solution! Gentle but effective.
This brush is very worth it. There is a handle where you can put your two fingers to keep it from coming off your hand and once you are scrubbing your face, you can tell that it is actually cleaning it. Even my husband, 21 yr old and 10 yr old like it.
Easy to hold on to and use. Adds more to my skincare routine rather than just using my hands.
This is so soft yet you know it's doing a great job