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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
My wife has idiopathic eye muscle spasms and has to take quarterly botox injections around the eyes to provide some relief. Even with the shots, she has difficulty keeping her eyes open without straining. This gets worse towards the end of the injection cycle. She has tried accupuncture and has had surgery on the eye lid muscles so all in all, over the last 5 years, this has been a pretty big deal. She tells me that the heat and massage from this mask finally has given her some relief from the discomfort she has been dealing with. In my book that's money well spent.
Randomly passed by this around Mother’s Day and my mom was complaining about her eyes hurting and I didn’t know what to get her, so I ended up getting this. Surprisingly this ended up way better than we expected. It’s even helped me with migraines at times and helps with sleep. So comfy. Really great invention. Never thought this would be so useful. Wish battery life was a bit longer but it’s cool
This is a MUST HAVE for me. From someone who suffers from headaches and migraines, this helps so much. The tight air pressure compressions and massage hits the perfect spots. I love the heat aspect of it so much. I use it also simply for pure relaxation. Helps me fall asleep as well. Love love love it!
I really like this eye massager. Very relaxing when you combine with some nice soothing music. I find myself hitting the start button after it ends. I’m not sure it is helping with my dry eyes, but it is nice.
I sent this as a birthday gift for my mom who has been experiencing horrible sinus headaches, and she called me up after her first week of using it so grateful for how much this helps her relieve that tension. 5/5 stars
This is a great product and performs just as described. It is relaxing to my eyes and temples. Would prefer it having a temperature control.
Was a gift for my husband who has embraced using it to reduce pressure, tension, and aches of the head and neck. It is relaxing and therapeutic. Excellent!
My mother loves this. I bought this for my Mother who suffers from dry eye and she says it hell with her pain and helps her relax.
This product really helped my dry eyes. The only annoying thing is the noise but its worth it...
Great for relaxing. Helps with headaches or just tired eyes. Can be a bit loud for some. Otherwise, worth it.
I really didn't know what to expect. I'd read reviews and heard good things. Couldn't be happier
I love it. It helps my headaches. Very relaxing. It is so relaxing I have fallen asleep using it.
It does make my tired eye feel better. Definitely helps.
Super relaxing. I just wish it massaged a little harder.
High quality, very good
Good product