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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I bought this product originally for younger looking skin but didn’t realize how much it would actually help my sinus and tension headaches. After using it I literally could feel all of my lymphatic fluid rush out of my face and my headaches are GONE. I use it twice a day (morning and night with my normal face routine) and it’s a GAME CHANGER. I haven’t taken my headache medicine for a few weeks now and it’s so refreshing! Seriously, if you’ve been suffering for years like I have (since childhood with SO MANY remedies that never worked) try it out!
LOVE, LOVE, LOVE this little gadget. I've been using it for about 2 weeks and definitely see a difference in my skin. The biggest difference is my eyes. They are open and lifted and are not laying on my eyelid. I can actually see my eye shadow. I have gotten botox in the past to lift my eyes (which I actually hate the frozen forehead thing). I think I found a better Botox and cheaper. I do it every morning before I shower and love the results.
Ladies, THIS. This product right here is a GAME CHANGER. I can't believe I have gone so long without this. I've only used this for a few days so far and I am so very, very pleased with the results. YouTube the different facial massage techniques, it's so easy. Aja Dang's video is the most informative, in my opinion. All in all, I AM SO VERY HAPPY to use this every night!
Amazing!!! I have arthritis in my neck. All my tension goes to my shoulders. Some days, it is really hard to move my head to look behind me. I have tried stretching my shoulders with a band and little success. On a whim, I bought this and I can kick myself for not buying it sooner. I was really skeptical in buying it but once I started using it, it has been a saving grace for me.
This product is amazing! I only did half my lips to compare and after one use I could already tell the difference. It only took a few minutes with no pain and the effects lasted so long! It took away the fine wrinkles on my lips that I am self conscious about. No more injections for me!
Used it for the first time and was amazed at the difference straight away. Lines around my mouth were visibly reduced.
Love this product can see the results in just few try