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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I have been using these for about a month. The look of these earbuds can be compared to one of the major brands, but the price point is much better. I can listen to a book while sitting in the same room as my husband who is watching tv and not be distracted by the tv. Great buy. I couldn’t be more pleased.
I've tried so many bluetooth earbuds and this one has been the best by far. So far the battery life has been great and I love seeing the charge, and the sound quality is the same as my Apple earbuds. Highly recommend it. Great price, too!
These little earbuds have great sound, very easy to set up and use. They fit comfortably in my ears too. They come with 5 different size ear pieces so they can fit any size ear.
These earphones are great. They are comfortable, easy to use, and the sound quality is as good as the much more expensive headphones I have. Can't beat the quality of these for the price!
The design and build quality of these headphones seems to be very good, and I appreciate the LED battery status display. Highly recommended overall.
I absolutely love these headphones! They are super lightweight, sound great and I can wear them for hours at a time with no soreness of my ears.
These are great earbuds that fit comfortably in the ears. I like the sound quality and for the price you can not go wrong.
Love these earbuds. They stay put. Not bulky. Noise cancellation is great. Sound quality is very good.
I finally found earbuds that work really good with sound quality. Love them!
Great quality, they can be easily compared to the high end buds.
Nice sound and good product for the price.
Sounds great and fits well in the ears.
I love them!! Sound quality is good.