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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Well protected during shipping. Strong plastic! Looks and feels amazing! Great product and great value for money! The seller is very kind!
This is amazing product for all this with untamable beards. It allows you to shape it up with a nice line like a pro, stay out of the barbers chair so frequently. Definitely will recommend this to my friends & family.
I love it works perfectly for me. helps me save 5 bucks at the barber shop :) you just need to get used to it.
I purchased the beard shaper as a birthday gift for my boyfriend. He used it for the first time last night. It made shaping his beard easier and quicker than hand shaping.
Owned 3 months. Used 15 times. This is a handy little tool too keep your facial hair lines neat and crisp. It works well and has a multitude of functions.
This is an effective beard styling tool. It has the correct contours for trimming the neck, checks and jaw line. It is also a sexy black color.
Great just for beginners or to make sure your lines are straight.
Nice idea on paper. A bit tricky to use but you can get used to it quickly. Outlining is easy but it's kind of hard to shape your beard/goatee
Works great on jawline, not nearly as well on neckline. But still something I'm glad I purchased.
I really find this gadget quite useful. I mostly use it to shape the curve on my cheeks as it leaves a nice round crisp curve. I however give it a four star rating because I find it harder to shave and shape other areas of my beard (neck and sides) with it than I do without it.
Everything is fine, to the store Thank you and good luck, good goods at a good price
Bought this for my husband so he may easily maintain his beard without worrying symmetry. This is well made and the design is simple but ingenious. The reason why I only give it a 4 star is because I find it overpriced.
Item arrived on time. Well packed, no damage, fit's the store's description. I highly recommend the item and the seller.
Can be a little complicated to get accustomed to. I lived in the Middle East for a number of years and learned to love the very trimmed and precise beard lines. This certainly does this trick. Maybe it would function better if I had a longer beard, but it has served its purpose and helps make sure I am trimming the lines correctly on both sides of my face. I recommend the product, but definitely read the info on how to use it best.