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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I wanted something inexpensive but would be fun for daily wear. This really fits the bill. The rubber material is very soft and feels good on the skin. I have had it for over a month now and had no problems with it accurately keeping time. Overall I am very pleased.
Many compliments on this watch! And it's doing a great job underwater! I teach a HIIT class, so it gets sloshed around for an hour and a quarter twice a week, through diving off blocks and extreme hand/arm movements…
Bought it about 6 months ago and loved it. Very shocked at how the watch held up especially for the price point. Very good watch for me to use at work because I have to wash my hands a lot. Looks way nicer than what I paid for.
Watch looks absolutely stunning. Easy to wear and very comfortable on hand. Feel some premium quality as well. Still have to check how the water resistance works. So far so good :)
I love it as I can wear it to work as a physiotherapist and not have to worry about scratching it, getting lotion on it or anything else. I get compliments all the time from patients.
The silicone band feels a bit weird on the skin, but it’s easily adjustable. I really like the design though, black and gold look perfect together.
Such a great watch for the money! I get compliments on it all the time. Comfortable and easy to wear in a hospital setting where I'm constantly washing my hands.
Great watch for a great price. My husband wears it during her swim workouts and pickleball matches. Easy to see dial and waterproof.
I am a nurse and was looking for a waterproof watch that has a second hand and would be easily cleaned when needed. I love this watch.
I use the product for work purposes. I rated it a five because it's a really good watch. The only dislike is that it doesn't give a date.
I like the silicone strap because I have small wrists and the strap is easy to adjust. I wear it for casual wear.
This watch is perfect for me because I can adjust the band to my very small wrists. Easy to read.
The watch is great and easy to read, the only wish is for the numbers to be written out
Love this watch for comfort, for ease of keeping clean, for viewing dial and for value!
Can easily be worn for work or play. Comfortable, lightweight and durable.
Looks exactly as pictured, and the band is really flexible--thin but sturdy.
I like that it is true to size, not smaller than it looks in the picture!