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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Fantastic product! I was contemplating buying a new stereo for my VW Jetta once my old transmitter started to go. This transmitter saved me hundreds of dollars and sounds great! I also would like to mention that I have been extremely pleased by how quickly it connects with my phone using Bluetooth. I haven't used the music port yet, but the USB rapid charger has proved to save me a few times when I haven't charged my phone up before. Great durable transmitter and I couldn't be happier with it!
It came in earlier than expected which was nice. It does what it is described to do. Instructions were simple upon plugging the Transmitter into 12 V. Automatically, It kicks onto its default FM channel, which you can change to your desired blank station. At first, my phone took a while to search for it, but it has no trouble pairing up with the transmitter each time I turn the car on.
I have only had this a few days but it has been tested very well. I drive cars for a dealership and often they don't have Bluetooth or Android Auto so these little gadgets come in handy. Constant searching for radio stations is a pain also and not a safe thing to do while driving.
The setup is very easy, and the instructions are definitely adequate. It appears to my Bluetooth within a few seconds when I turn the car on, and I like the battery reading out. The only complaint that I have is that about every 5 to 7 minutes, there's about a half a second skip.
I've had the product for a few days now. I love it. Sounds great, perfect size and super easy to set up. Shipped and arrived sooner than expected. Arrived in 2 days :) Remember to find a station that has no static.
I mainly bought it for the price. But once I started to use it the product exceeded my expectations.