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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I think these are great for runners, they don't slip out like most ear pieces. Love that I can make or take phone calls and both the caller and I can hear each other with clarity. The size is amazing as well. I have small ears and usually have ear pain by the end of the day with other sets, but these are so small they fit comfortably. I definitely recommend these if you're a busy person always on the go.
I have a difficult time keeping them in my ears, even though I have tried several times to fit them correctly with the various ear pieces provided. They are great at noise canceling. They connect easily and reliably with my phone. The sound is good, but not great. It is a little "tinny" to me, but it is not bothersome. For the price, I would buy them again and would recommend them to a friend.
Used earbuds on a 3.5 mi walk. Earbuds stayed smugly in ears, sound was good with just the right amount of bass, but appears to have no noise cancelation for traffic areas. Touch control buttons are sensitive and require just the right touch to work various features. Overall, this is a great value.
I’ve used these all week at work and have been very impressed. Battery life could be better but it’s not a big deal since they recharge pretty fast. Sound quality is very impressive for how inexpensive they are. I wouldn’t hesitate to buy another pair if I lose them.
Well I got these because I play pubg and omg the sound is amazing. I can hear everything perfectly, I had no problem connecting them to my iPhone at all. It took me a while to get used to the touch operating feature, but I’m happy with these headphones.
The touch sensor is a true touch sensor - no button or pressing required. Works for phone calls, pausing, and skipping; great sound quality; battery display; great connectivity. Very happy with these earbuds!
I honestly wasn't expecting much from these, since the price was cheap, but I was very much proven wrong. A great set of earphones. These are phenomenally underpriced.
The touch option is way too sensitive. If you're on a phone call and need to adjust the pod it will disconnect the call simply by slightly touching it.
My cons is that the instructions are not very clear for someone who has never used ear buds before.
Sound quality? Check. Noise cancellation? Check. Battery life? Check. Great set of earbuds!
I was very pleasantly surprised with these, they are fantastic!
Love this thing. Really cool, can't recommend it enough.
Everything works well. I absolutely love these earbuds.
Definitely not the best, but definitely not the worst