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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
This curler came packaged beautifully in a little velvety tie bag. It feels comfortable in your hand and curls your lashes perfectly. This is the first curler I’ve used where it doesn't give me a squared eye lash. It curls rounded instead which is what I want. It came with extra rubber inserts which aren’t super hard like other brands. They give a little which I feel is more comfortable on my hand. Definitely recommend and will definitely buy again.
I’ve been using an eyelash curler everyday for over 30 years. I’ve gone through so many of them over the years. You usually get what you pay for. I wasn’t expecting much from this one because of the price. I was just curious because of the good reviews. To my surprise, it works just as well as the high end eyelash curlers. Buy it. You won’t be disappointed.
This is an amazing eyelash curler, I was afraid to use the curler for years and read all the reviews and decided to give it a try and I loved it. It is so soft and comfortable and comes with an extra pad too, thank you!
Just good. It works well with my eye shape. I have hooded eyes and it’s really hard for me to find eyelash curlers that work for me.
This is the best curler I have used yet. I have naturally long eyelashes and I need them to curl up so they don’t brush against my glasses and leave oil marks. I am also allergic to mascara so curling my lashes is important. I’m very satisfied with this product.
It works well for my Asian eyes. It fits really well for my eyes. I am able to get the little lashes towards the inner corner of my eyes. I'm also able to get to my lashes at the outer corner. It doesn't pinch like other eye curlers.
The only reason I didn't give 5 stars is the curler doesn't open very far so you have to maneuver a bit to make sure you get all of your lashes into position before clamping.
I Wish I had a picture to share, the best eyelash curler I have used. It is super easy and sturdy and it actually works. And is pain free. Buy this instead of the ones at the store.
Beautiful and sleek! Great value with the replacement pads as well as matching tweezers. Great lifting effect. Does the job and great price.
Seriously amazing! Plus it’s a steal for the price! The tweezers that come with it are awesome! Definitely a great purchase ❤️