With the help of partner Mitch Klapow, the two put their creative minds together and developed a brand geared to dog owners with a passion for fashion. With a combined 20 years of experience in the pet industry, these guys know what they’re doing. Fueled by their passion, the two brought their vision to life, launching Nandog Pet Gear in 2010. What began as a dream has flourished into a successful brand that is now featured in boutique specialty shops and large retailers across the United States.
Nandog Pet Gear carries a variety of products including retractable leashes, toys, grooming essentials, travel accessories, and home décor, all boasting a high-end look without the designer price tag.
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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I absolutely LOVE these bags. They are great for earth consciousness dog owners like myself. When I first felt the bag, I thought they might be too thin because the texture is pretty different (smooth and flexible) than the plastic version. However, even with mammoth size poops, these bags have never broken. My only advice is to make an inner core that is more sturdy or where the bags don’t slide off. I always find myself stuffing the last few bags in my holder because they all fall out so easily towards the end.
These bags have worked well for us. They are nice and thick so we don't have to worry much about the bags ripping. They are big enough to pickup after the dog and still tie the bag nice and tight. The feel of the bag is kind of soft, which is different than others we have tried. We have bag holders on our dogs' leashes and these fit well in them without any issues. I haven't tried composting them at all, so I can't speak to whether that actually works or not, but they do the job of holding dog poop and are a decent price for the quality/quantity.
I love these bags! They are pretty thin but that just makes them seem like they are actually biodegradable. I often get whiffs of my dogs poo but I can handle it (sometimes it's stinkier than others). Smelling poop instead of throwing away thousands of plastic bags is a trade off I'm fine with! I think out of multiple boxes I have only had like one or two bags rip when I'm tearing them off the roll. Thanks for the great product! Going to order more right NOW!
These are good alternatives for doggie bags if you plan on composting or just have an aversion to plastic. They are durable, even better than I had anticipated. Sizing is generous too, we have two large dogs and they more than cover the size needed. I will be purchasing again..
We just switched to these from traditional plastic. I’m glad we did. The bags have a different feel. But they work well. Be aware that the bags are shorter than plastic. So, for large dogs, you have to be careful when picking up large amounts to keep the bag covering your hand. The bags keep intact through pickup, walk, and to the trash can with no issues on leaking, etc.
I love that these are 100% compostable, so I know they won't sit in the landfill forever like regular plastic bags. They do tear the slightest bit when I start a new roll of bags due to the sticker they place on the roll, but they have never broken for me when scooping a poop. They are plenty big enough for my large dog, and they get the job done! Also better priced than other "compostable" poop bags.
I like that these bags are compostable and biodegradable. It makes being a responsible dog owner much easier knowing I am not contributing to the plastic problem. WIth that said, the bags are thin
Compostable bags aren't meant to be sturdy so don't expect these to last if you unroll one or two. They break easily once exposed and tied up to your leash so just keep it rolled and you'll be fine.
Excellent product in every way. It is sturdy, easy to keep in your pocket when going on a walk with your dog, 100% Compostable, big enough for small and medium size dogs, and best of all affordable..
Bags come in little rolls with a teeny paper towel roll kind of thing. My cats go ballistic over these rolls. Their new favorite toy. Also the bags are exactly the size they say they are and work like bags. A bit small for a litter scoop but I copied someone else’s idea and fit them over an empty gallon jug with the top cut off. I would be tempted to find some a bit bigger but I need more little rolls. I will certainly get more.
I haven't been using them long enough to verify they break down completely in home compost but so far these bags have been great. They are larger than some of the cheaper brands and seem durable. They do not tear through easily. Highly recommend.
Ok so usually I don’t extend for too long but I just needed to say that this was exactly what I was looking and the quality of the poopy bags is amazing while still keeping their compostable way! I loved this
Great bags! So good for planet earth! We stopped using plastic garbage bags 3 years ago because we care about our world. We love these great earth friendly bags. They hold up well.
What do you want in a poop bag? Tears easily at the seem without ripping the bag, can be opened easily and composted. Check, check and check.
I love that these bags are vegetable-based and biodegradable. Perfect size for picking up after my Lab on walks. Easy to tie and dispose of.
This works great! I've been using it for a few months now.