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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
This is my first roller and I absolutely love it! To be honest I was afraid of quality, but it’s great! I can’t tell the difference between these and the more pricey ones. It's super easy and relaxing to use. AWESOME!
I wasn't sure about this roller when I bought it, but when I opened the package I was really impressed with the quality. The roller doesn’t squeak and really makes sense for facial stimulation exercise. I`m not disappointed.
Well-made roller with no squeak, the packaging is very cute. I use the larger roller`s side to massage large areas and the smaller side to roll areas under the eyes, between the brows, smile lines, etc. Highly recommend.
My items came in today and so far I'm not disappointed! I absolutely love the roller and the fact that the roller stays cool even when it contacts my skin. I`ll try to use it every morning before putting on makeup
I read a lot information about this facial roller and want to try it. I am really surprised that the roller is reducing the eye bags and small wrinkles. I`m 100% happy with this purchase!
I was skeptical but decided to try it and now I am obsessed with it! Don't waste your money on another more expensive roller that might be the same or lesser quality! 1010 recommend
Amazing! I like it so much! Very helpful set! It’s fallen once and didn’t break! The roller stays cool on its own even without refrigeration. Don't miss out on this product!
Nice set, great price and easy to use. The only thing I am disappointed with - the roller squeaks a little but only when you press it on the skin too hard. However, I'd recommend it.
This really works! I’m 100% happy customer! The roller doesn’t make any noise, color is nice. Use it every time when I do my evening routine (watch a film, read a book. etc)