like never before
(for all the right reasons)
for hours of use
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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
i'm satisfied with the purchase
I bough this leash as a Christmas gift for my husband who walks our dog at night. It works great. The light is very bright and should alert traffic that there is a human walking a dog on our dark street. One overnight charge has lasted since Christmas. We’ve followed the other reviews and have not used it in the rain. It feels strong and sturdy, like any other well made leash.
Absolutely satisfied with the LED Glowing Leash. Thanks a lot!
these leashes are great nice and bright so you can been seen at night .. , i walk the dog every night for over a hour and then some and they last through the walks very easy to charge just plug the one end into the battery plug the other into your computers usb and they dont take that long to charge.. we got the 6" leash vs the 4 purely our preferance to have the longer leash, since we have gotten these i would say we have been stopped at least a dozen times with people asking about the collar and leash saying comments like they are great nice and bright to been seen at night. definatly would recommend to anyone who walks at night like we do my only thing i wish they had usb rechargible harnesses as well that would be great for us
I love this leash! It’s was a perfect solution to our evening walks around the neighborhood. It was also really easy to charge. But the leash will flip occasionally when our pup starts sniffing around in bushes
This is an awesome leash for walking in the dark, while a bit heavy and thick for a dog under 10 lbs, it is tolerable.
This leash is extremely bright and visible. I love the fact that it's non-tangle. It also holds a charge for a long time. The dogs don't even seem to notice the lights. When I was using it recently, a man who saw it from about 50 feet away said, "Boy, if you can't see that . . . ."
I love how bright they are and that the LED lights are rechargeable. I use them every night for at least an hour (slow flashing mode) and the leashes, collars, and belts only require charging about once a week for an hour or so. Bicyclists, joggers, pedestrians, and car drivers have stopped to comment on how far away they could see me and my dog, how easily they could tell I was a pedestrian walking a dog from a distance (easier for them to plan their course of action as they approached), and asked for information on where they could purchase the items. Some of my neighbors have already purchased their own after seeing mine in use. I have used them in the rain and they work fine. Highly recommended!