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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
These worked perfectly! My daughter wanted a light up costume for Halloween. We attached one strand (blue) to a black hoodie and another (yellow) to black pants. I stitched them on with black thread, her friend used a strand and just used shipping tape to attach- both ways worked great. Each strand has a small battery pack- we stuck them in pockets of hoodie. There is a low humming sound when each battery pack is turned on but if there is any noise around you at all you won’t notice- it would have to be a completely silent room to hear it. The brightness was perfect. Her costume was a hit. Kids have now used strands to decorate their rooms. Definitely recommend!
My family’s Christmas party theme this year is Ug-lee Christmas Sweater. I bought this because I’m planning to sew it on my ug-lee sweater. I love the blue glowing light. It has 3 modes: slow blinking, fast blinking and steady. It makes use of 2 AA batteries so you don’t have to plug it into a power outlet. The strand is thin and easy to bend. Perfect for costumes. I hope this is safe to wear and won’t overheat after long hours of use. I’m so excited on how it looks like on my ug-lee sweater. I haven’t heard of any buzzing sound when it’s on so far. I have no complains. I’ll give this 5 glowing stars!
I bought these specifically so I could make a glow in the dark stickman costume like the ones you see online. The wire comes rolled up so it's difficult to get it to lay flat/straight. I used safety pins to "fix" the wires to my clothing. It worked well enough for me. The wires are bright, much brighter than buying the glow sticks from the dollar store and taping them together to make a stick man. I got several compliments about my costume!
This is doubtless one of the best, if not the first-class items of thiskind I have ever had the joy to use. I have the impression it is a good purchase. It got in the post above what was it was predicted and saved me a lot of hassle, since I needed it in short order. I was incredibly thankful to the customer service. Highly recommended!
I used this to add lighting to a hat. There is a slight electrical whine that emmits from the battery pack. The battery pack was somewhat near my ear since it was built into a hat, but it was easily drowned out on the convention floor where I wore it the most. You can definitely hear this when it's quiet though, so if you feel it may bother you, you may want to make sure it's hidden away from your head, and instead elsewhere in your project if it's a wearable.
I bought this light strip to make a concrete & acrylic LED light up planter as a gift for my boyfriend and it worked extremely well! It was incredibly durable even in dealing with concrete and resign. I used a blue aluminum can behind the resign which augmented the LED blue color and the project turned out well! I really liked the control's ability to adjust the light string to a static light, or simple flashing or quick flashing modes. Will definitely buy it again!
I bought two (one for each bee wing) which made my wings the focal point and took my entire costume to a higher level. The fast blink setting was really fun on the dance floor. The battery boxes make a little buzzing sound but holds battery well and, overall, held up great! I would definitely buy this again for future projects!
Just what I needed for my son's Godzilla costume. It was easy to glue with silicone and it didn't affect the brightness of it. It didn't come with any instructions so I didn't know that it had three different modes. It is very bright and looks amazing in the dark. Saving for whatever he decides to be next year.
These lights are super bright and very flexible. I taped them to my sons clothing so he could be a glow stick man for Halloween. He is 12 and you know how much energy a 12 year old boy has..... he ran around and played and the lights didn’t stop him. They make a little buzz sound from the battery box but he had it in his pocket so they didn’t bother him a lot.
I use it on my dogs leash when I walk him at night. My daughter wants to decorate her room and make gifts for her friends with it. My wife is a photographer and she already has many plans for using it.
Product makes a slight sound when on. Otherwise great.
Easy to use and wrap around your body for costumes. Used it while at a music festival and got lots of compliments and never got lost in the darkness. Battery powered and lasted for long hours.
I got this for a cosplay, as I am gathering up materials to make it. In the meantime, it has been used for mood lighting, been stitched to a jacket temporarily, and used to test the visibility in a papercut lightbox! It's fun to play with. I may have to get more of these.
These are awesome and make a great glow effect! However one of the cable emit noise when on.
These are great! I used them to make faux neon signs for my friends for Christmas. I bent a piece of wire into their names, and then I hot glued the EL wire to that. They’re true to color, bright and and easy to work with. They do make the buzzing sound that I’ve seen other people mention in their ratings, but it is really only noticeable if you’re right by the item when it’s turned on.
Works perfectly. Color (blue) is fantastic - vibrant, not a faint light. The battery pack does emit a high-pitched whine. So, if you plan to have it near your head (like on a hat) it'll likely be annoying. We are using it inside a plastic steampunk gun and on a costume, so whine won't be an issue.
Bought a couple of these for photography. I’m so happy with the quality of the lights. They even have two different blinking options. Love how it takes 2AA batteries, so convenient! Definitely buying more colors in the future!
Works just as described, good price and good product.
Nice little bright neon light. My son wanted this for his grandpa who likes to make different types of crafts. The lights uses 2AA batteries.
Super bright! Easy to bend, really great purchase for price! Shipped very quickly too. Thank you!
Very bright, even in the daylight. Much better than expected and so cheap. Definitely recommend.
I used this for a Halloween costume and it worked well and was plenty flexible for what I needed it for.
Perfect for lighting up my Onewheel on night rides. Used 3M VHB tape to hold it on. Makes for a real head turner!
I had a lot of question about quality and delivery and store was really helpful. Thank you so much!
Buying from this store was a good choice. Price is pretty low yet the quality is amazing