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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
The Medium and Large Non-Stick Grilling Bag, BBQ Grill Accessories with High Temperature Resistance for Outdoor Grill or Oven, BBQ Baking Bags. Each pack comes with a (20 cm x 30 cm) medium and (30cm x 40cm) large grilling bags to provide you with a simple and convenient way to bake or grill food to create delicious masterpieces while keeping your grill clean and prevents any sticking along with boosting their flavor Made using PTFE Coated Fiberglass, our reusable grill bags are durable enough to handle daily use and offer high-temperature resistance from -40 to 500 °F without relying on any harsh chemicals, additives or plastics. This is a nice quality product and I give it a 4-stars rating.
Smaller than we thought since we cook in larger quantities but serves the purpose for smaller veggies and foods.
Bought three of these, have already used for veggies and fish. Works great!
I use this bag for doing seafood on the grill. Never a problem flipping things over or sticking to the grill. However I wish it had a clamp to keep the bag shut. I tried using a metal paper binder clip. Large ones work best but are LARGE. small ones slipped off. .
These things are great! Instead of having to flip each veggie independently you can do the whole swoop! The only down side and reason for 4 stars is that if your veggies are cut too thick, the end doesn't close and you could lose some of your yum yums
Easy to use. Worked great on the BBQ. I Had veggies and a chicken in the bag. Easy to clean and store.
Initially loved them- very easy to clean and use, perfect for grilling veggies for 2. After a couple months of moderate use, the edging on one bag came completely off- looks like ribbon when it detached. I was hoping for better durability.
This is a great product. I love my veggies BBQ'd too. The best part is its dishwasher safe. Recommend.
Works great to keep the grill clean.
They are a little small. And if you put too much in it, it will fall out. I should’ve gotten the ones with the snap.
Good quality and fair price. Fast delivery. Thanks. Not cooked yet, but soon I will!
I didn't realize how small it was when I bought it. BUT It does the job well, I use it to roast garlic in my smoker, and it's the perfect size for that. I would consider buy a second one if I'm going to cook for more than 2 people.