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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
This made me cool with my nephew. A cool backpack that gives you the functions you are use to: being easy to carry, room for the items you need for the day and made out of a good material. The extra bonus, however, is the ability to sync through the app to make it part of your down-time. Love this feature, and it's really easy to set up. All you have to do is follow the instructions, and you'll have it up and running in no time.
Can’t speak on the durability of the bag yet. Only been in use for a week. But seems like a well built bag that will last the school year. Display is very cool and my son loves being able to change the screen. All his friends now ask their parents to buy them the same backpack lol. So now my son is a school superstar.
I absolutely love the bookbag. It's awesome and has so many more features and options for the LED display than the video and pictures let on. The seller was very professional and was always quick to respond to all my emails i would definitely buy from them again. I bought this for my 16 year old and he loves it, he changes what it says or does daily.Unique and very tech cool.
The backpack is absolutely amazing the lights are everything we imagined. And it is also waterproof. Now it is raining every day and I don't worry that it will broke. I am very creativ person and for me this backpack is just a mieacle. I may draw everything I want and express myself. People outside ask me where I ttook this backpack. Heyyyy people! May be you read this)))
This was a gift for my nephew who is 16.
He loved it. It is very bright and has a high quality display of LEDs.
Amazing. Showed the ad to my family and friends and they said it’s stupid. Now that it arrived, everyone loves it lmao it is bright lights and you can adjust it.
Can’t speak on the durability of the bag yet. Only been in use for a week. But seems like a well built bag that will last the school year. Display is very cool and my son loves being able to change the screen.
This is amazingly fun and cool! The only reason it lost a star was it is small. BARELY fit me which means it doesn't really fit with stuff in it. The same people have another bag that is a bit larger, but this bag is still amazingly fun
This is an awesome backpack, lots of room and great display. It does need a power bank so make sure you have one.
it’s super cool !! everybody surprised me once i set it. very fun!
The backpack is amazing
My son absolutely loves this bag, he takes it everywhere when he is riding his motorcycle.
Amazing product I bought this almost a year ago and have worn it nearly every day its spacious inside and very easy to adjust the outside display. However It does NOT come with a power source you should buy it with a portable USB Charger. Also as one may expect. It doesn't handle rough travel well (tossing dropping or throwing the bag) the wires may short out.
One needs to carry a energy pack with u in order for this to work..
Super bright,
Great visual quality of display.
Product is just as described. Been having a lot of fun with this backpack and I get so many likes wherever I go!
It’s great for giving out a message and grabbing everyone’s attention.
I admit this is the best backpack so far !
My nephew loves the gift.
This bag is so much fun.
The bag is actually good quality (above what I expected)
This bag is bright, which means it will help stay visible at night, if you’re cycling.
For such price I cannot demand more
This has a great display and is comfortable. However, the software/firmware is still a difficult to use. You can setup a number of displays to run through but I haven't been able to delete just one. I have to clear all of them and then rebuild everything I want.