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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
In Setting up a home office I found finding the perfect desk lamp a challenge. I bought and returned a few until I found this lamp. This lamp is perfect! It fits perfectly on my desk. Because it is so versatile with the warm and cool shades and adjustable brightness It gives the perfect light for your task. It has an automatic on off feature that I don't use but it's there for the choosing. The light pivots giving perfect lighting for video calls. It is a smart lamp so you can turn it on/off when you're not home. I liked it so much I bought two, one for me and one for my husband.
I really love this lamp! I have been looking for a lamp for quite some time and this one is beautiful, user friendly, well made, I have bought others but no one compares with the quality this one has… I have been using it at night time for work and it can be bright or more soften, I recommend it!
This Smart Table Lamp is great for home work or at an office. The light mode and the brightness are perfect. And, when the motion sensor is turned on, it can light up without any problems when I am in front of the desk lamp. It is very convenient.
What can I say? You need to give it a try, the quality is at a totally different value compared with other cheap ones. The whole surface just feels so good. It is much more sturdy than other LED lamps. Highly recommend it.
This is a pretty cool desk lamp. It arrives faster than I expected and it's easy to use. I like the warmth of the ambient light (when the light emits from the stem).I am pleased with the lamp.. Light is pretty good and adjusted features are great.
Solid quality construction. Reasonably bright light. Good physical design for adapting to most desk situations. Works well but doesn't fit my office room.
This fits perfectly on my work desk. It doesn’t take up much space and it lights up all the right places. The thing I like most about it is shape and color. Also the adjustable brightness is easy to use and convenient. I plan to buy a couple more for my other desks.
The minute my family got this lamp, it was brighter than anything we’ve ever used! It truly brightens the room and makes everything more visible. We’re thinking of getting another one!